Reference

The Terms Behind Your kariya11 Account

One account in your own name, a wallet you control through bKash, Nagad or Rocket, and a short set of rules you can read on your phone in a few minutes.

One account per personbKash, Nagad, Rocket walletsRules for slots and cricket marketsRevised whenever a rail or rule shifts
kariya11 The Terms Behind Your kariya11 Account
HOW WE HANDLE DATA

How We Hold and Protect Account Data

Your data stays tied to one purpose: running your account and keeping it safe. We hold your name, mobile number, wallet references and login records, and keep them only while the account is open plus whatever period local rules require afterwards. Cookies on the site remember your language and session so you are not retyping an OTP on every refresh. If you want a copy of what we hold, or want something corrected, request it through live chat — we verify by OTP first, then act on it.

One Login, One Person

Your password and OTP stay with you. We never ask for them inside chat, email or a phone call. If anyone claims otherwise, screenshot the message and send it to us.

Wallet Details We Store

We keep the bKash, Nagad or Rocket number linked to your account, plus the reference of each transfer. That record is what lets us match a deposit that arrives without a note.

Cookies and Sessions

Small cookies keep you signed in on your own handset and remember your language choice. Clear them and the session ends; nothing else in your account changes, and no balance moves.

Retention and Corrections

Records stay while your account is active, then for the period local rules demand. Ask for a correction or a copy through live chat, and we verify with an OTP before touching anything.

WHERE TO ASK

Where to Ask About Our Terms

If a line in these terms reads wrong, or your account locks mid-session, you have two routes in: live chat from the help tab inside your account, and email. Both land with the same team, and both need your registered mobile number so we can pull up the right record. Keep your last bKash or Nagad transaction reference handy when the issue is wallet-related, since that cuts the back-and-forth. We handle these requests in English and can walk you through the OTP step by step if login keeps failing on your handset.

Live Chat From Your Account Open the help tab on your phone or in the browser, choose the account option and enter your registered number. Wallet questions move quicker when you paste the bKash, Nagad or Rocket transaction reference.
Email the Terms Team Write to support with your account number and what needs changing. Attach nothing sensitive, no PIN and no OTP. We reply with the next step and, where it applies, a verification request.
Account Closure Request Want your account closed or your details corrected? Ask through live chat or email. We confirm in writing, shut the wallet path first, then finish the record update and send you the closing note.

Straight Answers on Account Terms

These are the questions that reach our chat window most often, answered the way we would answer them there. If yours is not listed, ask us directly and we will point you to the exact clause.

No. One account per person, in your own name. If you have forgotten a login, tell support and we recover it with you rather than letting you start a second account, which would break these terms.

Deposits and withdrawals must match the name on your account. A mismatched wallet number can hold a payout while we confirm ownership, so stick to the number you registered with when you opened the account.

Only partly. A round of Crash Drift, a hand at Blackjack Club or a cricket market carries its own rules from the studio that supplies it, and for that round those game rules take precedence over ours.

Yes. Ask through live chat or email and we close the wallet path first, then settle any remaining balance to your registered number. Keep the confirmation message we send as your record.

Not always. Access depends on your local law and eligible regions, so tell us if your country of residence changes. Play from a restricted region can lead to your account being paused while we check.

Significant changes appear as a notice inside your account, and the date on this page moves with them. Re-read the section covering your payment method after any update lands.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.